Contact
Two addresses, and a person reads both.
Support and everything else
[email protected] — questions about the product, your shop, an integration, or whether PromptSwing does the thing you need. If you already have an account, the assistant in the corner of this page can answer most of it immediately and will hand you over when it cannot.
Billing
[email protected] — invoices, VAT, cancellations and refunds. Paddle is the Merchant of Record for every PromptSwing purchase and handles payment processing, tax and billing globally on our behalf, so a charge on your statement appears under Paddle. See the refund policy.
Who operates PromptSwing
PromptSwing is operated by Bergen Ridge LLC. The terms govern your use of the service and the privacy policy covers what we hold and why.
Security
If you have found a vulnerability, write to [email protected] with enough detail to reproduce it. Please give us a chance to fix it before publishing.